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  • Author: Soujata Rughoobur x
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Open access

Soujata Rughoobur

Abstract

Emotions and feelings have always been part of human beings. Its use in the organisational context in order to achieve competitive advantage, that is, the management of emotions by female workers remains a matter of great debate. Hochschild through her book “The Managed Heart: Commercialisation of Human Feeling” in 1983 brought forward the concept of Emotional labour. This paper has attempted to explore areas where female workers are being employed to carry out emotional work and for this purpose a hotel in the eastern cost of Mauritius was chosen being part of the hospitality industry. The survey was conducted there so as to be able to gather quantitative information about this subject issue and a personal interview was also being carried out in order to obtain the opinions of the human resource manager on this concept as being a woman and a manager herself. A series of recommendations have been provided in order to encourage better treatment of women and make them happy employees.

Open access

Soujata Rughoobur

Abstract

The study seeks to assess the impact good corporate governance in State Owned Enterprises (SOEs) of Mauritius by obtaining the general perspectives of employees in this particular sector. This study comprised of two stages. Firstly, a focus group discussion was conducted among few employees in SOEs of Mauritius. This exploratory phase was useful in identifying additional views on the impact, barriers, issues and challenges on the level of good corporate governance in SOEs of Mauritius. A survey was then being conducted as a second phase of the study among a sample of employees from SOEs in Mauritius. The analysis focused on the objectives of the study, which were to assess the practice of good governance in SOEs in Mauritius, its benefits and the barriers towards practicing good governance in these firms. The major findings of the study showed that most respondents acknowledge the positive impact of good corporate governance in the day to day of their organisations. However, they also reported that constant governmental intervention acts as a barrier for the proper functioning of SOEs in Mauritius.