In a transition period lasting more than twenty years in Serbia, many organizations exist in turbulent and uncertain political, economic and social environment. Great changes in the environment with implications which are difficult to predict pose to the management of the organizations many crisis situations. Every manager possessing standard skills and knowledge for enterprise management must acquire additional skills for management of the crisis situations. Crisis management is set of actions undertaken to control over events composing crisis, in order to minimize losses. In order to undertake appropriate actions in crisis time, manager should know the direction of future events movement and how to allocate resources for reaction to the events. In that situation, the great problem is uncertainty resulting from fast and immediate emergence of crisis events, its complexity and unpredictability. Training system that has aim to enable managers for reaction in crisis situations is analysed in the paper. The system is based on application of contemporary information technologies. In addition, trends and opportunities of electronic learning and training as well as challenges in the development of a training program for crisis management is explained.
Slavoljub Milovanović, Tanja Janaćković and Jovica Stanković
Electronic business leads to the reengineering of business processes in a company, which encompasses integrating processes through customer relationship management, supply chain management, and an enterprise resource planning system. The aim of the paper is to analyse the impact of electronic business on enterprise transformation through reengineering and integration of business processes. The significance of the research is to emphasise management problems and challenges encountered by companies due to electronic business and application of information technologies. The research applies an analytical method to examine the effects of electronic business on business processes. The main contribution of the research is to look at electronic business as an initiator and the cause of radical changes in business processes characterised as reengineering. By transforming their business practices into electronic business, companies make significant efforts in their restructuring in order to deal with the changes in the competitive environment. The basis of these efforts is a redesign and change of business processes. The conclusion is that introducing the Internet and Web-technologies in business does not require only a radical reengineering of existing basic business processes but also generation of new ones, which would support the new business environment.
Jovica Stanković, Slavoljub Milovanović and Ognjen Radović
Taking into consideration the importance of information and communications technology in higher education both as part of the teaching and grading process, but also the limitations in its application in higher education in the Republic of Serbia, this paper outlines the possibilities which the Moodle platform offers for the definition and use of online self-assessment tests and quizzes in the preparation and simulation of the entrance exam for the Faculty of Economics of the University of Niš. To indicate the importance of egrading for the increase in the effectiveness of learning, the paper analyses the number of created accounts and the number of visits, while a statistical analysis of the candidates′ results on the simulated entrance exam, from 2014 to 2016, was used to test the hypothesis on the significance of formative assessment for effective learning. The obtained t-test results indicate that formative assessment in this specific instance contributes to the improvement of the candidates’ learning process and that the application of such a means of student self-assessment in other areas of study would significantly contribute to the increase in the effectiveness of learning. On the other hand, statistical analyses of individual responses to questions represent a significant source of feedback for teachers, which can be used for the purpose of redefining tests.