The European strategies and policies on education aim to reform and increase the flexibility of the higher education systems, to better answer the society’s needs, in the context of the challenges raised by the knowledge society. In this context, the quality of higher education has become a matter of public responsibility, and universities, based on their autonomy, should institute efficient university governance mechanisms that would permit an efficient use of their resources. University governance, as a process, relies on a realistic evaluation of the available resources and on the taking on - based on the university autonomy - of a future development direction, in conditions of efficacy and efficiency. The specific demands of the internal managerial control systems make it necessary for the university management to asset - by means of the control function - the results’ deviations from the objectives, to analyze the causes that triggered them and to issue the necessary corrective or preventive measures. In this context, risk management represents an efficient instrument, specific for university governance, in the knowledge society, which contributes to the efficient use of the resources available to the universities.
Procurement management is a function for B2B market and a complex concept based on a continuous buying cycle and supposes: determining the need, taking the decision of buying, identification of sources, selecting and choosing the right suppliers, contracting, and maintaining the relationships with the future contractors.
Supplier selection is a challenging task along supply chain and is based on some important criteria in order to choose the right supplier and maintain with it a long and prosper relationship. In order to select the right supplier, the buyer may use quantitative and qualitative methods. In this article we present the importance of supplier selection along supply chain and the used criteria to do this. We also present a supplier selection method based on mathematical models, especially on regression function and time series analysis, in order to show that they bring important benefits for the companies which used them.
The obtaining, during the last few years, of poor performances at the baccalaureate in a large number of schools in Romania has been largely the result of an inefficient management, and of the lack of leaders able to efficiently influence the behavior of their subordinates. The improvement of the performance of the Romanian pre-university education system depends on the change of the mentality of the teaching staff and the promotion of transformational school leaders able to assume change and inspire and transform the mentality of the personnel in order to realize the goals of education. In this context, the present work approaches in an interdisciplinary manner the relation between leadership and the benefits of the knowledge society and has the purpose of identifying the factors specific of the knowledge society that can contribute to the creation of a transformational leadership in the Romanian pre-university education system.
It is well known that the performance of a person or of an organization depends on the degree of development (skills, competencies, knowledge, experiences) which may be achieved through a continuous process of learning; process which starts in medium schools and can depend on the efforts of teachers, of their commitment, passion, and enthusiasm to obtain results.
In this article we will analyze the motivation of teachers in providing information and learning to students, their degree of implication and satisfaction in order to motivate students to develop and to obtain results through their different stages of their lives. We will also be using simulation and six sigma (weighted average method, semantic differentiation, and simple percentage technique, regression function and Chi-square test) to analyze and interpret results in order to predict and improve teachers’ motivation, to observe the relationship between variables and to show its importance in obtaining performance.
Customers’ complaints represent an opportunity for any organization who wants to improve relationship with customers, to find out the problems existing into organization and the way to solve them, to improve the amount of knowledge and the desire, beliefs, and needs of customers. All those are made in order to increase value for organization and also for the customers. Having objective information, updated, clear and sincere, the organization may improve the quality of their products and services it offers. Thus, any complaints may be regarded as a gift not as a negative feedback from the customers, or as a two-way feedback based on trust and collaboration. A gift which will bring performance on long term based on win-win situations.
In this article we will disseminate the literature in the field and also we will analyze the results of a research made on 150 respondents who analyzed 10 institutions, the willingness to recommend them to other customers and the problem existing into these institutions, making a plan to overcome them. The objective of this analysis is to understand the role of customers’ complaints in improving the quality of the products and services and of the value obtained both for customers and organizations.
Entrepreneurial spirit plays an increasingly important role in the economic sphere, and universities are meant to play a central role in this process, where the main objective is the continuous development and mediation of the knowledge increasingly geared to the applications through innovation and patenting a secure platform for employment and well-being growth. The Universities have to take a position in if/and how they want to grow into a so-called “University of Entrepreneurship” which is characterized by a high degree of openness to the surrounding society and here we are talking, especially, about, the business sector in Romania. This evolution of expectations for the social role of universities has resulted from increased and recent interest in entrepreneurship and innovation of areas as research and theory of the business environment. The experience gained as teachers indicates that education and entrepreneurship education should include different theories and methodology than those applied in the usual way. The theory of traditional management and microeconomic models could even be a barrier to new thinking and change and, therefore, to the implementation of modern entrepreneurial actions. We want this article to be a source of inspiration for educational institutions and to have a positive contribution to research in business education and to be applicable in business decision-making.