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Marcin Relich and Krzysztof Bzdyra

Abstract

The paper presents identifying success factors in new product development and selecting new product portfolio. The critical success factors are identified on the basis of an enterprise system, including the fields of project management, marketing and customer’s comments concerning the previous products. The model of measuring the success of a product includes the indicators such as duration and cost of product development, and net profit from a product. The proposed methodology is based on identification of the relationships between product success and project environment parameters with the use of artificial neural networks and fuzzy neural system that is compared with the results from linear model. The presented method contains the stages of knowledge discovery process such as data selection, data preprocessing, and data mining in the context of an enterprise resource planning system database. The illustrative example enhances a performance comparison of intelligent systems in the context of data preprocessing.

Open access

Przemyslaw Plecka and Krzysztof Bzdyra

Abstract

This work discusses the problem of selecting methods for valuing the costs and estimating the time of implementing computer systems in cases when system modification is necessary. The methods presented in literature are reviewed and the stages of strategic phase of implementation characterised. On the basis of the analysis of data required by each method and the data obtained at different stages, appropriate selection of methods for each stage was proposed.

Open access

Przemysław Plecka and Krzysztof Bzdyra

Abstract

In the course of sales process of Enterprise Resource Planning (ERP) Systems, it turns out that the standard system must be extended or changed (modified) according to specific customer’s requirements. Therefore, suppliers face the problem of determining the cost of additional works. Most methods of cost estimation bring satisfactory results only at the stage of pre-implementation analysis. However, suppliers need to know the estimated cost as early as at the stage of trade talks. During contract negotiations, they expect not only the information about the costs of works, but also about the risk of exceeding these costs or about the margin of safety. One method that gives more accurate results at the stage of trade talks is the method based on the ontology of implementation costs. This paper proposes modification of the method involving the use of fuzzy attributes, classes, instances and relations in the ontology. The result provides not only the information about the value of work, but also about the minimum and maximum expected cost, and the most likely range of costs. This solution allows suppliers to effectively negotiate the contract and increase the chances of successful completion of the project.