Users in transport, forwarding and logistics companies use the mobile technologies for connect to existing information systems. By solving the ERIC Mobile project, these services will also be available on mobile devices. The article is aimed at lancing the requirements of all types of customers for the ERIC Mobile app. After the basic characteristics of the mobile device, the operation systems, the application development typology, the authors focus on the developing application “ERIC Mobile”. The aim of the article is to provide relevant requirements for further research and development of the software application of the rail freight information centre in Europe for end users of mobile devices such as smartphones and tablets.
The paper deals with the analysis of the development of mobile devices and current trends in their use and development. The relevance of the article is in its linking history and present. The article points to milestones in historical development and future trends and development of mobile devices. Today, mobile devices affect all areas of human life, whether private or business. Mobile devices are now able to replace computers and laptops, so the user has the information they always have with them. The development of mobile devices inherently includes systems supporting their functioning, which the article also discusses.