Visitor management is often too narrowly connected with mass/individual tourism in protected areas. Generally, visitor management can be used in any destination for mass and individual tourism also in connection with optimization of visitor flows, visitor concentration, and optimization of visitor impacts in a very broad sense. This paper focuses on the introduction of the theoretical concept of visitor management; it discusses different visitor management approaches and their principles, compares these approaches, and shortly describes typical visitor management tools. The discussion focuses on the appropriate use of chosen selected tools, mainly carrying capacity approaches, zoning and optimization of tourism infrastructure and monitoring, including tourism sustainability indicators. The computer simulation and prediction of qualitative and quantitative characteristics of the phenomena in destination is also shortly described. The typical application of visitor management in protected areas is described as a case study and a set of recommendations for visitor management are declared.
The purpose of this paper is to make conceptual analysis support of the travelling of people with disabilities by using mobile technologies. Based on the conducted qualitative research, an analysis of the requirements for LBSs (local based services) to support the safe travel of people with health disabilities in the context of price and energy consumption optimization has been done. It was accompanied by the conceptual analysis of the use of the LBS to support the safe travel for people with disabilities in both individual and collective tourism. The concept of the application, which will fulfil all discussed requirements, was created. It is based on the analysis of the requirements for safe travel of disabled persons, analysis of available mobile technologies, and analysis of dynamic health assessment options by using neural networks. The presented concept includes the key components of a solution: procedures for reactive and preventive care and individualization of the system settings according to the specific needs.
Geotourism is still a relatively new direction of tourism and its development is bound mainly to the territory of geoparks. Many geoparks try to develop different types of geo-products with a focus on different target groups. However, the nature of these products is very different and their development is evident mainly in the time scale. In the past, simple forms of interpretation and application of geoproducts were popular, whereas currently, modern technologies such as animations or augmented reality are thriving. This is mainly due to the better availability of technological equipment. At the same time, a number of geoparks boast of above-average interpreters, who are able to render and simplify difficult geological topics. This also applies to their ability to create of new geoproducts, where the need to abbreviate and condense information is evident. The results of the study show a positive trend in the use of modern methods in geoscience interpretation and in the creation of new geoproducts. At the same time, it is clear that without a modern concept it is very difficult to reach the current visitors. Therefore, such a concept is necessary in order to develop geoscientific issues, especially in the area of geoparks.
Comprehensive understanding of the destination perception by its visitors represents one of the key prerequisites of professional destination management on its both strategic and tactical level. This study continues in previous research focused on the analysis of the perception of different landscape types of the Czech Republic, zooming this time on the perception of the landscape of the Bohemian Paradise destination. The emphasis is put on the understanding of manifestations of genius loci and the exogenous factors in the landscape perception. The participant ´s observation of visitors’ behaviour, evaluation of their spontaneous discussions and comments, structured interviews and introspection supplemented by recordings of exogenous factors represented methods used to get an insight into the perception of landscape and genius loci manifestation in the selected research localities. The qualitative research strategy in the form of pilot research led to the confirmation of suitability of applied methods and to the formulation of the preliminary hypotheses of the future quantitative research. The findings of this pilot research indicate the correctness of the assumption of the exogenous factors (weather, daytimes and seasons of the year) influence on the landscape perception as well as the manifestation of the genius loci perceived by the majority of visitors.
Multimedia communication through social media has been experiencing constantly growing significance in the field of airline marketing. The aim of the research presented in this paper was to find out and, with the help of both qualitative and quantitative analyses, describe the way YouTube is used by airlines. The research was conducted in the form of a comparative study with the objective of identifying the difference between YouTube performance of full-service carriers (FSCs) and low-cost carriers (LCCs). The intention was to identify which factors influence the effectiveness of airline marketing conducted via YouTube an as well as the way in which they do it. Analysis of selected data was facilitated by social media analytics tool SocialBakers, content analyses and a correlation analysis of YouTube metrics, selected on the base of previous research results. The research data were collected twice during the year 2017 in order to reflect changes over time. Research results showed that FSCs build their YouTube channels more systematically than LCCs. FSCs offer a substantially wider range of video topics and often sort out topics of their videos in a more detailed way. Regarding the basic metrics of YouTube channels (total number of views, number of subscribers), FSCs surpass LCCs significantly. One reason for their much higher rate of views is the fact that FSCs use celebrities more frequently, and frequently they offer high-quality impression/relationship airline presentation.