The primary objective of this paper is to present a model of a process management system developed to support the restructuring of Polish enterprises of the hard coal mining industry. The development of this model required research in three stages using several research methods. The stage I of the research was oriented towards the recognition of the existing state of knowledge in the scope of previously developed models of process management in enterprises. At this stage, a method of reviewing the literature, the analysis and synthesis of the results of considerations, was used. The stage II was oriented towards presenting of the current state of knowledge in the field of process management to the managerial staff of mines in order to identify their needs, capabilities and preferences. The research were attended by 24 managers from PGG SA and JSW SA. At this stage, the method of targeted free-form interview and discussions, was used. The stage III of the research was oriented towards the development of a process management system model in enterprises operating in the hard coal mining industry, based on the scientific achievements to date in the field of process management and consensus on the needs, preferences and capabilities of mine managerial staff with regard to its specific elements. At this stage, the method of analysis and synthesis was used. The results of the research presented in this publication are primarily addressed to the managerial staff of polish hard mines, as they provide a synthesized response to the problem of the lack of consistent process management guidelines that could set a standard within a mining enterprise. The model presented in the publication is of a general nature, although it may provide a basis for the application of process management for mines.
This article presents a pilot study on the local community’s social perception regarding coal mines in Upper Silesia. The research was performed in connection with the smog, which was persistent and harmful to residents during the winter months of 2016. The researchers put forward to the local community the following two survey questions: 1. Is the image of coal mines in the eyes of the local community positive or negative? 2. Are coal mines socially responsible and is coal a good energy source? The aim of this article is to indicate the relationship of the local community to the presence of hard coal mines in the neighbourhood and their social role. Also, this work looks to identify the nuisances perceived by the inhabitants of the examined region about mining enterprises and whether these burdens should result in abandonment of hard coal mining. Pilot studies were conducted with the use of a diagnostic survey. The study was carried out in January 2017 on a sample of 267 people, comprising Silesian University of Technology students residing in Upper Silesia. An environmental survey technique was used. The researchers hypothesise that the image of mining and coal as a fuel for the local community is negative and the mines are not socially responsible enterprises. This research shows that the operation of mines is essential for society and its stability as it affects economic, social and energy safety. A large proportion of the respondents defined the image of mining as positive (108 people), but 76 people indicated that the image was rather negative. Most respondents pointed to the benefits of the mine’s operation. Opinions on social responsibility were divided, and most respondents failed to provide concrete examples of social engagement, so the first hypothesis was partly confirmed. Although the respondents pointed to various nuisances resulting from the mining companies operating in their environment, they also recognised significant social aspects related to employability and access to relatively cheap fuel. However, they do not realise the social involvement of mines, which is one of the conditions of sustainable development. Pilot studies allowed for the initial identification of problems and verification of the research tool utilised in this study.
Efficient and effective preparation the production of new products is important requirement for a functioning and development of small and medium-sized enterprises. One of the methods, which support the fulfilment of this condition is project management. This publication presents the results of considerations, which are aimed at developing a project management model of preparation the production of a new product, adopted to specificity of small and medium-sized enterprises.