The paper presents some generalities regarding business communication followed by a brief outline of the latter subject taught at the Faculty of Engineering Faculty, Sibiu, inflicting on its role upon the education of the future engineers. It also evaluates the effect of the skills acquired by students in the field of business communication regarding the valorization of specific professional competences. Based on several tests and surveys, this work presents aspects regarding the improvement of certain special skills such as: group communication, meetings, interpersonal, public and written communication. It seeks to evince communication-related issues which the students find most helpful in finding a job and also in their day-to-day business activity. To sum up, it is obvious that a continuous improvement of students’ knowledge and abilities in this field is imperative, so that the future specialists make the most of their technical knowledge.
This paper presents a technological breakthrough in the manufacturing of miniature revolving surfaces using wire electrical discharge machining (WEDM). The principle of manufacturing highlights specific aspects of the technology concerning the necessary equipment and the steps taken during production. The process of manufacturing is presented mathematically, concerning the surplus of material that is to be removed. The technological solution proposed was validated in practice and it features some experimental results that were obtained. This solution puts forward a new alternative to the manufacturing of small-sized revolving surfaces for hard and extra-hard material parts.
The paper introduces some considerations on theoretical aspects focusing on increasing the degree of customer satisfaction in the field of public transportation, aiming to improve public relation by augmenting satisfaction. Ensuing the introduction of certain general aspects of the issue, opportunities offered by the EN 13816 European norm are presented, the latter providing useful instruments for improving the quality of public transportation services (the quality loop and the ways of evaluation of internal and external quality of transportation services). Throughout the paper, there have been briefly introduced characteristic elements of the European norm, its objectives, the preconditions for the application of the norm mentioned and the benefits of its implementation.