The analyses of the nonconformity of products are made in order to achieve the desired level of their quality. This is also the case in the analyzed enterprise located in south-eastern Poland. Due to production character in this enterprise to identify the incompatibilities of products the non-destructive tests are used. In the current approach to quality after identified the nonconformities the cause her arise were determined, it was noted in order to use by statistical analyzes. Unfortunately, no deeper qualitative analyzes were made which could specify the source of its creation. Therefore, it was considered that it is necessary to propose to use (near current actions according to non-destructive tests) the sequence of quality management instruments. In order to improve the quality control actions, the sequence of techniques which complement each other, i.e. non-destructive tests, Ishikawa diagram and 5Why method, was proposed. To demonstrate the effectiveness of the proposed sequence, the rear cover of the bearing turbine was selected as the subject of the analysis. The choice was conditioned by the unit character of production, which till now was discouraged a detailed analysis of sources of nonconformities. After analyzed the product with used the fluorescent method the nonconformities were identified on the rear cover of the bearing turbine, which was the porosity cluster. In order to identify the causes these nonconformities the Ishikawa diagram was drawn up. Next, the selected main causes (i.e. supplier of the product and nonconformities created during the production of the product) were analyzed the 5Why method in order to identify the source cause of the problem. In this case, it was the nonconformity material from the supplier. The proposed sequence, which uses the minimal resources let to show the wide range of information, which should be used to the improvement of quality. The presented the set of activities can be practised in each of the enterprises to analyze quality problems in order to identify the nonconformities and their causes.
Increasing awareness and the number of activities for environmental protection has influenced the development of environmental management systems. Currently, there is a wide range of environmental management systems that can be implemented thus organizations can choose which system suits their activities best. Among small and medium-sized manufacturing enterprises, the most popular is a system based on the ISO 14001 standard. Therefore, it seems advisable to promote the skillful implementation of this system. The study was devoted to this issue. It pointed out that the participation of an external consultant, the size of the enterprise as well as the nature of the activity in small and medium manufacturing enterprises has a small importance at the time of its implementation. To implement such a system skillfully, preparation work period for designing and implementing should last about 9 - 12 months.