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Abstract

The European continent faces an apocalyptic pandemic that poses mortal danger to millions of citizens. This paper seeks to address the role played by European public policy in addressing the Covid-19 pandemic. Currently, each Member State across Europe is applying its own measures to deal with the coronavirus; namely, decentralised decision-making that could trigger political tensions among the states. The paper argues that European public policy must change rapidly and fundamentally if these tensions are to be successfully managed; otherwise, such policy might simply cease to exist. Moreover, the known and notorious problem of collective action, information asymmetries, irrationality, negative externalities and the related free-riding phenomenon persistently are distorting the Member States’ combined efforts, resulting in deficient attempts to contain the spread of Covid-19. The paper also argues that the current unprecedented outbreak of this superspreading virus calls for a bigger EU-wide coordinated response. We argue that the Covid-19 pandemic is a good example of an area in which the central EU level holds a comparative advantage over lower levels of government. In addition, the paper offers several substantive insights into ways to improve the public policy response in the ‘war’ against Covid-19.

Abstract

The active ageing policy supports several types of activities, including labour force participation, caregiving, social participation, and physical activity. The paper illustrates the prevalence of supported activities across individual characteristics and four supra-national European regions to assess how these activities are available for specific groups of older people. The analysis draws on wave 6 from the Survey of Health, Ageing and Retirement in Europe held in 2015. A set of figures describes the availability of activities sorted by gender, age, health status, and the level of education in 17 European countries divided into four regions, and thus, presents the unavailable descriptive data important for researchers and policymakers. The results most of all show that the majority of the 50+ population engages in vigorous physical activity, whilst labour force participation and caregiving concern about one-third of it, and other activities much less. The findings show the inadequacy of the active ageing as a uniform context-insensitive EU policy and detect its potential for raising inequalities in later life, whilst the theoretical implications are discussed.

Abstract

A democratic government should adhere to firm public administration principles, legal instruments, structures and mechanisms. However, providing these elements is insufficient to guarantee integrated participative service delivery. This article aims to unravel the most important elements required to create a participative governance model that fuses horizontal intra-relationships between public officials and departments and vertical interactions between public and private networks. The research methodology entailed a critical desktop document analysis of books, articles, regulatory policy and strategy documents. Network governance was conceptually and contextually analysed through unobtrusive research methods. It served as a possible analytical model for democratic governance, where citizens take centre stage in participative decision-making. The findings provide both a description and a contextualisation of the themes that emerged from the research. The article highlights that the network governance model could help South Africa move forward from a dated, elitist democracy based on a dependency model, to a participative democracy model, where communities and government work together. The article concludes that South Africa can only realise the National Development Plans (NDPs) 2030 goals (to maximise people's development, strengthen governance networks and enhance state's capacity to provide adequate public services) by drawing on partnerships within a network governance framework.

Abstract

In business, especially basketball experience an increased very rapidly, both in terms of quality and quantity in Yogyakarta. Customer as the facilities and services the user pays the cost, much influenced by several internal and external factors. These factors have a major influence on the process of the customer to pay a fee to join and dues in Basketball Clubs. This type of research is descriptive with mixed qualitative and quantitative approach, population in this study is the Athlete Club Basketball “Sahabat” of Yogyakarta, with the number of 20 people, the study sample was determined by random sampling. The technique of collecting data using questionnaires. SPSS.21 using data analysis techniques. While looking at the level of loyalty of respondents to the basketball club Yogyakarta “Sahabat”, 13 of 20 respondents said well (65%) and 7 respondents (35%) had middle loyalty. So from this study showed that customer trust is strongly influenced by the good facilities, appropriate tariffs, staff were nice, the service was very good, and therefore in this study obtained very significant results to customer satisfaction or athletes in the Club Basketball “Sahabat” of Yogyakarta.

Abstract

This paper attempted to analyze how public managers use performance information at Tanzania Public Service College (TPSC), Tabora campus. It based on self-reported performance information. We systematically reviewed the TPSC Self-Evaluation Study Report (2019); TPSC Service Delivery Survey report, 2016; TPSC steering committee report, 2017; and TPSC performance reports of 2016-2019. This review was corroborated with interviews from 89 respondents and Focus Group Discussions (FGDs) to offer the following insights: First, despite the presence of sound governance structures in TPSC and adherence to the public service rules and regulations, there is a weak purposeful use of performance information by public managers at TPSC to improve organizational performance through their decisions. This can be attributed to the nature of vertical information flow in TPSC. Second, there is weak culture of performance information use, paucity of performance information, lack of institutionalization of information and support from TPSC top leadership, which could facilitate strong internal use of performance data and in turn, improve organizational performance. Based on the findings, the paper offers recommendations to encourage performance information use at TPSC and NACTE, and points to new avenues for future research.

Abstract

The service quality in hotels can be seen first from the front-office that interacts directly with customers, here service orientation has an important role. Employees who have high service orientation will have high performance and can be a competitive advantage for the company. Psychological empowerment also an important factor in service orientation, it can be seen from the feelings shown by employees and can increase self-recognition and self-esteem. This research aims to determine the influence of demographic characteristics and psychological empowerment towards service orientation in the hospitality industry. This research was conducted at several three-star hotels in Yogyakarta. This research used multiple regression analysis, partial t test, coefficient of determination and beta standardized coefficient to analyse the data. Furthermore, the results of this research are gender, age, education level and competency certification have a positive and significant influence on service orientation. Meanwhile, tenure has a negative and insignificant influence and marital status has a positive and insignificant influence on service orientation. The last, psychological empowerment has a positive and significant influence on service orientation.

Abstract

General problems who experienced by some large hospitals in Indonesia weakness caused by factors other than internal (internal weakness), especially of facilities and human resources who is still relatively less and still the weak competitiveness of organization (low competitive advantage) and combined with the terrier such as qualities and support of leadership. The weak in the field of organizational communication on hospital in anticipation regional and international free market competition. The gap medical staff functional (MSF), between in government hospital and private hospital has resulted in the role of an assignment with the condition a very complicated. Specialized doctors tend to be part time in government hospital, place official work. The problems need to examined the more distant is how to create commitment staff functional medical and so far, of needed harmonious relations. Organizational communication to create cooperation and a good relationship and pattern leadership in managing the hospital to medical staff functional and non-medical is a thing also become the adhesive for the hospital system that could increase commitment. This study aims to assess empirical pertaining to with a variable in leadership styles and organizational communication impact they may have on organizational commitment of MSF. A method of survey was used in this study, while the kind of research is considered to be explanatory research. Such data was gathered through 43 MSF and analyzed using Partial Least Square (PLS). This research result show that variable of leadership styles could to increase an organizational communication. Leadership styles significant and could influence on organizational commitment, and organizational communication the influence on organizational commitment as significant.

Abstract

In recent years, despite the fact that women have become more and more involved in business life as a result of economic, social and cultural developments, the proportion of women in the managerial staff and leaders is very low. In terms of female labor force, there are some barriers as well as many advantages. One of these barriers is the glass ceiling syndrome mentioned most often in business world. This is a qualitative research which examines the effects of glass roof syndrome and career barriers on job motivation. The sample group for the research comprises 33 women working in private sector. The findings of the research reveal that women who do not get their deserved promotions have low motivation. Being unmotivated leads some women to reduce their job performances, on the other hand this leads some women to work more motivatedly. Women should be guided and psychological support should be given for career planning in institutions they work for. The absence of gender discrimination and the appreciation of women as a result of their achievements will increase their motivations in workplaces and this will help institutions they work for achieve their goals more quickly.