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Comparative Analysis of the Level of Satisfaction with the Services Received at the Business Incubators in USA and Poland – pre-incubation and incubation stage

Abstract

The paper concentrate on the problems of customers satisfaction from services in incubator centres in USA and Poland. The aim of the paper is to analyse the level of satisfaction of Business Incubation Centre on the example of two incubator centres one from USA (Hazelton CAN-Be in Pennsylvania and second in Gliwice Poland). The analysis was conducted in pre-incubation and incubation stage. The analysis was conducted on example of survey analysis in both incubator centres. On the base of achieved results we assessed the priority of customers in each incubator centre.

Open access
Food quality and safety in the brewing industry

Abstract

The article presents the importance of economic and social responsibility of the brewing industry, pointing to the aspect of synergy related to the brewing industry in the processes of economic development (creation of many jobs in the agricultural sector, retail trade and gastronomy), stimulating specific areas of local and regional development. The principles of organization and supervision of food quality and safety in beer brewing as well as the importance of implementing management systems in the activity of brewing industry companies were presented.

Open access
Irregular operation of autonomous vehicles

Abstract

Today, with the spread of autonomous functions in vehicles, the role accountability for causing accidents is emphasized. Self-guided functions work in certain traffic situations, but accidents happen, and, therefore, the following article presents an analysis of the issue. Its purpose is to show that vehicles with self-drive functionality do not provide the driver's level of safety that vehicle manufacturers suggest. In this article, four recent events and an analysis whether these accidents could have been avoided a human driver or how they could have happened with appropriate self-drive function. In each of the investigated cases, vehicles equipped with self-drive function are involved. Based on the evaluation and assessment of accidents, conclusions are drawn whether current self-propelled vehicles provide the safety level that drivers and society expect from these vehicles. The reconstruction of the accident process is illustrated with the help of a vehicle simulation program, with the resultant parameters being given a special emphasis, in particular to the avoidance of the accident.

Open access
The outline of the expert system for the design of experiment

Abstract

The design of experiment (DoE) is a methodology originated from early 1920s when Fisher’s papers created the analysis of variance and first known experimental designs: latin squares. It is focused on a construction of empirical models based on measurements obtained from specifically structured and driven experiments. Its development resulted in the constitution of four distinctive branches recognized by the industry: factorials (full or fractional), Taguchi’s robust design, Shainin’s Red-X®and a response surface methodology (RSM). On one hand, the well-known success stories of this methodology implementations promise great benefits, while on other hand, the mathematical complexity of mathematical and statistical assumptions very often lead to improper use and wrong inferences. The possible solution to avoid such mistakes is the expert system supporting the design of experiments and subsequently the analysis of obtained data. The authors propose the outline of such system and provides the general analysis of the ontology and related inference rules.

Open access
The Response Surface Methodology revisited – comparison of analytical and non-parametric approaches

Abstract

Since G.E.P. Box introduced central composite designs in early fifties of 20th century, the classic design of experiments (DoE) utilizes response surface models (RSM), however usually limited to the simple form of low-degree polynomials. In the case of small size datasets, the conformity with the normal distribution has very weak reliability and it leads to very uncertain assessment of a parameter statistical significance. The bootstrap approach appears to be better solution than - theoretically proved but only asymptotically equal - t distribution based evaluation. The authors presents the comparison of the RSM model evaluated by a classic method and bootstrap approach.

Open access
Rotation related problems of personnel services in outsourcing companies

Abstract

The subject of outsourcing of personnel services are functions and auxiliary tasks in the operation of a given enterprise. It is based on outsourcing specific tasks and entire personnel processes, as well as hiring employees who carry out tasks entrusted by a client. The main problem faced by enterprises is employee turnover caused by numerous absences, sick leave and holidays, and, as a consequence, employees have more and more delays and do not keep their deadlines. Consequently, they are frustrated that they have to perform more duties from other positions and listen to complaints about continuous decline in work efficiency. The problem of employee turnover is becoming a common phenomenon. Therefore, each company should analyse this problem. Starting from identifying the problem and, as a result, implementing appropriate measures to prevent excessive fluctuation of employees. It is also important to enable employees to develop and organize appropriate working conditions, which will ensure the comfort of work and attachment to the employer.

Open access
Statistical control of the production process of rolled products

Abstract

The article presents the results of the use of SPC tools, i.e. control charts and indicators of the qualitative capability to assess the stability and capability of the production process of rolled products - I-sections. Statistical analysis of the collected data regarding the selected feature of the analysed product - the width of the foot, and the normality of the distribution were done, which showed that the obtained distribution of measurement results is not a normal distribution. As a result, appropriate SPC procedures for non-normal distribution were used. The Pareto-Lorenzo diagram and FMEA method were also used to obtain information about the structure of non-conformities of the analysed product and the level of risk associated with them. This information was used to propose corrective actions and improve the production process of rolled products.

Open access
A study on the Utilization of Lean techniques/tools in Indian SMEs

Abstract

The Small and Medium Enterprises (SMEs) are the backbone of all the major economies around the world. Majority of these industries are facing tough environment for existence. The present study explored the most common and easily implementable Lean Tools/Techniques amongst the SMEs. This has been achieved via a detailed survey of SMEs in India. Study concludes with nine most common Lean Tools/Techniques implemented across the surveyed population of Indian SMEs.

Open access
Barriers and opportunities in implementation of Lean Manufacturing tools in the ceramic industry

Abstract

The concept of lean management in an organization, improving products and processes using the Lean Manufacturing concept, is discussed in this paper. Striving for excellence is the key factor in maintaining competitiveness on the market. Only organizations able to adapt to changing environmental conditions faster than others achieve an advantage, and the management in line with the Lean Manufacturing philosophy is de facto change management. In this paper, important factors in the ceramic industry, which should be taken into account when implementing Lean Manufacturing are characterized. Important factors affecting the implementation of lean tools include, such as: the size of the enterprise, involvement of employees, knowledge about the Lean concept, technological factor, type and variety of the product line, as well as the specificity of the ceramic industry. The greatest opportunity associated with the implementation of Lean is to increase the competitiveness of the company obtained through: meeting the quality and economic expectations of customers. The greatest opportunity associated with implementation of the Lean is to increase competitiveness of the company obtained through: meeting the quality and economic expectations of their customers. Practice shows, however, that despite the simplicity of rules and tools, few organizations manage to achieve the level of excellence of the pioneer of this concept, the Japanese Toyota Corporation.

Open access
Classification of traffic signal system anomalies for environment tests of autonomous vehicles

Abstract

In the future there will be a lot of changes and development concerning autonomous transport that will affect all participants of transport. There are still difficulties in organizing transport, but with the introduction of autonomous vehicles more challenges can be expected. Recognizing and tracking horizontal and vertical signs can cause a difficulties for drivers and, later, for autonomous systems. Environmental conditions, deformity and quality affect the perception of signals. The correct recognition results in safe travelling for everyone on the roads. Traffic signs are designed for people that is why the recognition process is harder for the machines. However, nowadays some developers try to create a traffic sign that autonomous vehicles can use. Computer identification needs further development, as it is necessary to consider cases where traffic signs are deformed or not properly placed. In the following investigation, the advantages and disadvantages of the different perception methods and their possibilities were gathered. A methodology for the classification of horizontal and vertical traffic signs anomalies that may help in designing better testing and validation environments for traffic sign recognition systems in the future was also proposed.

Open access