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The Effect of Service Clusters on the Sustainable Economic Development

Abstract

Clusterization has been named as one of the priorities of the development strategy of many European Union countries. Clusterization experts have already hypothesized that clusters of various economic activities are important not only in the formation of regional policy, but they also in a complex way stimulate the whole country’s economic growth from job creation to the development of intellectual property to new innovative industries. These realities show that cluster activity and its results are important not only for cluster participants, but also for the economy of the country in which clusters operate. However, there are currently no reliable and effective tools to validate this hypothesis. In the analysis of the problem and in order to deepen the theoretical knowledge of the object under study, this paper analyses and summarizes systematic, logical and comparative scientific literature, scientific studies, strategic documents and legal acts. Therefore, the purpose of this paper is to provide a theoretical overview of the currently available knowledge on service clusterization and sustainable economic development, to demonstrate the acute absence of relevant theoretical foundations and linkages that would allow to analyse these phenomena, and propose a methodological approach that would allow to expand this field of study.

Open access
Evaluation of Decision Effectiveness Over Time

Abstract

In this paper, the results of my research are presented that was carried out on a large sample to investigate how people look back at their previous business decisions. After a short literature overview, considering the role of time, the paper deals with the primary research: how people judge their decisions in the short term and in the long run, that is, how confident they are that the right one was chosen applying the available knowledge of facts and conditions connected with or relevant to their situation. Using statistical methods, comparisons were made, for example, based on the respondents’ gender, so it turns out whether gender has an influence on self-confidence or on exactness of judgement. Does the position, that is, the rank matter? Can it be assumed that the farther one gets up the corporate ladder, the more certainty can be observed about their decisions? And what about educational level? Does it influence judgement in a decision? Those who do not regret their decisions after a while, that is, after the original decisions were made, while being in possession of the information available later, can be more successful in business because they made the best decision. Trying to identify such characteristics or factors can be an advantage in the business life.

Open access
A Framework for Multidisciplinary Business Simulations

Abstract

In this paper, the design and introduction of a framework for multidisciplinary business simulations at the School of Public Administration of Kehl University will be presented. Within Kehl’s Public Administration study program, various subjects like organization, law, human resources, computer sciences, finance, psychology and economics are supported in an interdisciplinary way. Both theoretical and scientific skills as well as soft skills such as teamwork, project management and coordination will be further developed by using an interdisciplinary approach. A framework for multidisciplinary business simulations has been developed to support this interdisciplinary approach. The framework integrates realistic and practical simulations of interdisciplinary case studies into the study program of Public administration at Kehl University. In order to reduce costs for case study development, the framework offers a generic case study pattern. This pattern was purposefully developed and covers very different disciplines in the best possible way so that the students can conduct simulations that are realistic and possible during their studies. Further, two different simulation implementations of the case studies were designed within the framework for multidisciplinary business simulations. A short-term simulation intends to check the ongoing learning success. A long-term simulation aims for giving students feedback concerning their skills just before graduating. The case studies based on the generic case study pattern come from a wide variety of public administration tasks. Examples of currently conceived case studies include e-invoicing, IT-infrastructure for schools and IT-office workplaces. The case studies were developed together with practitioners from municipalities and local agencies in order to create realistic simulations. This addresses the actual complexity of the future working environment of students. The comprehensive application of knowledge learnt in different subjects motivates students to work on these case studies.

Open access
New Technologies in the Recruitment Process

Abstract

Well-conducted recruitment and selection process is extremely important for the organization, permitting in-depth and objective verification of candidates in terms of meeting employer’s expectations and leads to their employment. Up to now, there has been little research on the impact of e-recruitment on the recruitment process as a whole. The present study fills part of this gap by investigating the effect of e-recruitment on the design of the recruitment process. Therefore, the main purpose of the paper is to analyze how new technology has influenced the recruitment process as a whole. The recruitment process will be presented on the example of ItutorGroup. The paper considers the possibilities of including modern technologies in the recruitment and selection strategies of the organization based on a case study method. The case study describes the project of cooperation of the Work Service personnel consultancy with the international organization ItutorGroup. Its selection and recruitment strategy was based on video-recruitment. The findings indicate that e-recruitment transforms the traditional recruitment process into a time- and space-independent, collaborative hiring process. The most significant changes are recorded in the sequence and increased divisibility of main recruitment tasks. For management, the main task is now that of communicating with candidates. Recruitment and selection strategy based on modern technologies requires an experienced and competent team, two unquestionable benefits are: limiting the length of the process in time and possibility to decrease the costs.

Open access
Occupational Standards: A Key to Improving Match Between Skills and Labour Market Needs in Lithuania

Abstract

A country’s qualification structure that meets the needs of the labour market and properly skilled professionals at different levels of qualification are the objectives targeted by each country, region and entity. Competencies demanded on the labour market determine the competitiveness of a person, entity and the whole country. In order to train professionals to better meet the labour market needs, solution formulas for the problems are sought in the field of infrastructure improvements, system management and other areas. This article analyses the opportunities for enhancing match of skills safeguarded by the national occupational standards in Lithuania, including the analysis of progress, problems and solutions.

Open access
Social Behavior of Schoolteachers of Latvia and Russia in the Structure of Teacher Professional Identity

Abstract

The article presents the results of the international study of the professional identity of schoolteachers of Russia and Latvia. In the study, the six component model of the content of the teacher professional identity (TPI) is used. According to this model, in 2017, the questionnaire “School Teacher Professional Identity” was created and international survey organized, in which 437 schoolteachers from Latvia and the Smolensk region of Russia participated. The aim of this article is to analyze the data of the two national samples for the 6th component of TPI: “Professionally Determined Social Behavior”. This behavior is not connected with the implementation of direct professional duties, but corresponds to the philosophy of the profession: taking up the mission of educating community, active involvement in social life, participation in formulation and solution of social problems having pedagogical aspects and unselfish professional help to those who need it. To process the data, statistical methods were used. On the whole, items of the component received relatively high scores in both national samples. Certain differences in the data of Latvian and Russian teachers as well as urban and rural subgroups of both countries are observed. High dispersion of data shown in this component indicates that the professionally determined social behavior is the most acute and controversial aspect of TPI; therefore, the elaboration of optimal ways and tools to strengthen TPI should be based on an in-depth study of social behavior of schoolteachers.

Open access
The Analysis and Assesstment of International Capital Flows in the Form of Foreign Direct Investments and Foreign Direct Divestments: The Cases of Latvia and Poland

Abstract

Decisions to invest, withdraw, or transfer capital in different foreign markets have become a fixed part of management pragmatics in contemporary companies. The results of the 2017 Global Corporate Divestment Study show that multinational enterprises (MNEs) from particular parts of the world tend to see the main reasons behind their decisions on FDI (foreign direct investment) and FD (foreign direct divestment) in a slightly different manner. Insofar as internationalization processes and FDI have been relatively thoroughly studied and discussed in world and Polish literature, the concept of de-internationalization pursued through the prism of divestment still requires further analysis and consideration. The article aims to present the general framework of the process involving FDI, FD, and the major factors behind it in Poland and Latvia. Theoretical considerations are supplemented with the analysis of statistical data coming from the UNCTAD database as well as the database of Poland’s and Latvia’s central banks, illustrating foreign investment flows. The article uses the method of critical analysis of world and Polish literature, analysis of reports on relevant issues, and desk research analysis.

Open access
The Analysis of the Implementation of municipal Cooperation and Merger Strategies: Case Study for Slovenia

Abstract

Slovenia has only one tier of sub-national government, that is, municipalities. Currently, there are 212 municipalities, and they exhibit the same responsibilities they need to provide to their residents, regardless of their size, and these differences in size are even in the range 1:100. The new national strategy for the development of local self-government has, therefore, stressed the necessity to promote cooperation among municipalities and even potential mergers, not just to ensure cost-effectiveness but also to increase the capacity of municipalities to perform various developmental tasks. Consequently, the aim of the article is to analyse the evolution and factors driving inter-municipal cooperation and municipal mergers, where Slovenia is taken as an example, and case study approach is used in this manner. The results of the analysis indicate that territorial fragmentation at the local level has been accompanied by the increase in the inter-municipal cooperation, although some time lag can be observed. Moreover, the increase in the cooperation can be observed in particular with the onset of economic slowdown and fiscal stress emergence. The results also portray that substantial territorial rescaling cannot be expected in the near future, as suggested by the analysis of driving factors that should contribute to this process, as well as by rather weak ability of central government to promote the process. Consequently, from the practical perspective, we might expect larger role of more in-depth trans-scaling strategies as a mechanism to overcome the problem of sub-optimal size of municipalities in Slovenia.

Open access
Communicative Functions of Hashtags

Abstract

Despite the initial function of hashtags as tools for sorting and aggregating information according to topics, the social media currently witness a diversity of uses diverging from the initial purpose. The aim of this article is to investigate the communicative functions of hashtags through a combined approach of literature review, field study and case study. Different uses of hashtags were subjected to semantic analysis in order to disclose generalizable trends. As a result, ten communicative functions were identified: topic-marking, aggregation, socializing, excuse, irony, providing metadata, expressing attitudes, initiating movements, propaganda and brand marketing. These findings would help to better understand modern online discourse and to prove that hashtags are to be considered as a meaningful part of the message. A limitation of this study is its restricted volume.

Open access
The Concept of Gamification and its Use in Software Companies in the Republic of Macedonia

Abstract

Gamification represents a relatively new term that has become massively popular in recent years. The aim of this paper is to evaluate the various definitions regarding gamification, to present a unified process of designing a gamified system and to research the use of gamification on the territory of the Republic of Macedonia. Gamification focuses on the internal motivators of employees, which are much more powerful and longer-lasting than the external motivators traditionally used in human resource management. Since this concept relies on video games, data demonstrated makes it clear that they are prevalent in each age group and there is no inclination of one sex over the other. The research done through a questionnaire on SMEs in the IT industry on the territory of the Republic of Macedonia was focused on researching the gamification trends in the country and generally gave positive results regarding the level of use and the readiness of the Macedonian managers for gamification. A high percentage of the companies surveyed are using or are in the process of implementing gamified systems and consider that they could bring a number of benefits. The main disadvantages are the lack of understanding by employees and insufficient technical knowledge. The paper contributes in clarifying the gamification concept and distinguishing it from other similar concepts. From a practical standpoint, the presented process for designing a gamified process can be utilized by companies in the IT industry in the future, regardless of the country of origin.

Open access