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Implementation of Six Sigma methodology using DMAIC to achieve processes improvement in railway transport

Abstract

The provision of quality transport services is a prerequisite for the creation of an efficient organization that can meet the expectations and requirements of both the enterprise itself and its customers. From the railway enterprise's point of view, it is necessary to pay attention to the increasingly demanding requirements of its customers in railway passenger transport. This article focuses on identifying defects in rail transport processes that negatively affect ordinary operations. One of the most serious bottlenecks affecting railway transport reliability is the train delay, which fundamentally affects the perception of railway transport. At the same time, it emphasizes the need to apply individual tools according to the DMAIC cycle in order to achieve continuous improvement. The aim of the implemented Six Sigma methodology in railway enterprise is disciplined application of statistical problem-solving tools to recognize the gaps in the transport process and set out individual steps for their gradual removal.

Open access
Mechanical and mathematical research of local deformations of a steel roller shell with a variable geometry of contact surface

Abstract

The article is devoted to solving the fundamental and applied problem of nonlinear structural mechanics of machines by introducing into the drum two additional stop cylinders with supporting rollers at the end and adjustable length, providing a given elliptical or circular shape of a flexible shell with a smoothly variable geometry in the area of its contact with compacted pavement material. Compaction of soil, gravel and asphalt concrete in the sphere of road is not only an integral part of the technological process of the roadbed, road foundation and surface construction, but it is actually the main operation to ensure their strength, stability and durability. The quality, cost and speed of road construction, the possibility of using fundamentally new technologies, structures and materials is largely determined by the availability of modern road machinery.

Open access
Multi-criteria decision analysis for simplified evaluation of clean energy technologies

Abstract

Technology assessment (TA) is not a new concept. High value energy technology identification needs to be followed by a decision process in which all shareholders contribute. A case study on Combined and Heat Power (CHP) technologies considered is presented to illustrate the applicability of fuzzy analytical hierarchy assessment approach (FAHP). The goal of this paper is to identify and evaluate the best variant of CHP technologies using multi-criteria that are technical feasibly and cost effective reflecting performance parameters. The results depict that technology A2 with an overall ranking of 0.438 is the best alternative compared to others. Taking into consideration decision parameters for the section, A1 is found to be relatively most important with a rating of 0.434 with its reliability and cost effectiveness. The presented fuzzy-based methodology is general expected to be used by a diverse target groups in energy sectors.

Open access
Problems of use of FMEA method in industrial enterprise

Abstract

Presented paper concentrate on problems connected with FMEA method usage in industrial enterprise. There is in the paper a description of the basic rules of FMEA method and competition between FMEA analysis and gap analysis. The analysis of defects has been done to find recommendations how to eliminate or restrain them. On the basis of conducted research we found that selection of staff to the team is very important factor in the FMEA analysis undertaking process. The staff should have appropriate level of knowledge about FMEA method methodology and other tools which are indispensable in the process of implementing this method within the company.

Open access
Analysis of Gap Measurement of Various Dimensions of SERVAQUAL Model in context to Indian Banks

Abstract

To improve the reputation and customer loyalty, a benchmarking analysis is being carried out, which influences the perception of the service quality for banks. With the expansion of competitive interactions, the results can serve as a strategic tool to gain competitive advantage and customer satisfaction. Banks reveal the expectations and expectations of customers regarding the quality of selected services. The process creates and expands its reputation and builds customer loyalty. This research aims to compare the perception of the quality of four leading banks with logical comparisons.

Open access
An analysis of the causes of track twist at high speed of driving

Abstract

The research of railway track surfaces is aimed at improving the quality of railway infrastructure and providing the chance of improving the safety of driving. Therefore, it is advisable to constantly monitor track surface, but the research itself is not innovative because it is based on a known procedure. The crucial element are the techniques that allow to delve into the sources of problems. The aim of the article is to use the selected instruments of quality management to analyze the causes of track twist at high (180 km/h) speed of driving. The analysis of the causes of track twist was done on the basis of results from the measurement of one kilometer track section of the Krakow Glowny - Medyka route, which was made by using the TEC measuring device in April 2018. It was inferred that it is impossible to reach 180 km/h without track twist. In order to identify the causes of track twist it was proposed to use the selected sequence of quality management instruments, i.e.: brainstorming, Ishikawa diagram and the 5Why method. The identified causes of track twist include the abrasion of rail, scratches and exploitation point. The analysis and conclusions drawn from it may be useful in the analysis of other problems in railway transport as well as production and service industries.

Open access
Comparison of temperature dependence of internal damping of selected magnesium alloys

Abstract

The research is focused on the study of the temperature dependence of the internal damping of selected magnesium alloys with different contents of aluminium - AZ31 and AZ61. These alloys are currently widely used in various types of industry, mainly in the automotive industry. It belongs to a group of materials called HIDAMETS because they have excellent damping properties. The internal damping of the samples was measured on a unique ultrasonic device constructed at Žilina University in Žilina. Specimens were measured at baseline in the temperature range from 25 °C to 400 °C. Changes in internal damping caused by varying aluminium contents in investigated alloys were noted. As the aluminium content increases, maximum internal damping is achieved due to the formation, growth and subsequent dissolution of the continuous precipitate in the microstructure.

Open access
Contract Brewing – Production-Oriented Cooperation in Craft Brewing Industry

Abstract

The objective of the paper is to analyze the cooperation in craft beer manufacturing in Poland and to identify the specificity of this phenomenon from the perspective of enterprise management. The sales of craft beers in Poland are growing rapidly. Craft beers have about a 0.5% share in the total beer sales value in Poland. The popular practice in the industry is contract brewing. It is an interesting phenomenon in the field of cooperation of enterprises which can be classified and analyzed as a form of: economic cooperation (generally), production cooperation, outsourcing, network and virtual organization and also coopetition. It is a specific business model. Contract brewing is a complex problem the specificity of which emerges on several levels. Firstly, there is a special way to emerge in the market of craft beers, even while not possessing significant funds by the entrepreneur. Secondly, it is a form of cooperation in the field of production which unites efforts on the side of both the customer and the contractor since it is not limited to normal outsourcing of production to an external entity but involves physical production capacity of the contractor and technological know-how of both cooperation parties. Thirdly, it is firmly embedded in human relationships. Fourthly, it can generate coopetitive relations since the brewery accepting the order may conduct its own activity related to production and sales of beer under its own brand.

Open access
The effect of natural pozzolans on properties of vibropressed interlocking concrete blocks in different curing conditions

Abstract

Concrete block pavements have become an attractive engineering and economical alternative to both flexible and rigid pavements because of it’s high strength and durability. The influence of pozzolanic mineral additions – natural zeolite and expanded perlite powder on the properties of concrete interlocking blocks in different curing conditions has been studied. The use of zeolite as a substitute for cement in the production of concrete blocks increased the water demand but decreased the water absorption of the blocks. Obtained results show, that concrete blocks with 10% substitution of cement with zeolitic tuff is characterized by higher strength, lower mass loss and absence of efflorescence.

Open access
Imitation and innovation in business environment

Abstract

The main aim of this article is to demonstrate that in a dynamically changing business environment, an organization should focus on embracing imitation strategies such as a safer form of building up its market position. The author addresses issues of innovation and imitation, provides definitions and defines realistic conditions and advantages of imitation strategies. Innovation does not guarantee a company's market success. The research conducted has shown that imitation is not only a commonly used strategy of creating competitiveness, but it is also the foundation of many firms’ success stories. Innovative imitation, technological diffusion, creative imitation should be treated equally as innovation – as a another development strategy, different form of strategy implementation, assuming less risk and wider market access with less risk and cost.

Open access