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Determinant Factors of the Marketing Activity of Scientific and Research Institutions

Summary

In the article the internal and external determinant factors which influence research and scientific institutions’ choice of business orientation are presented. Typical business orientations fit for application in such institutions for the purpose of carrying out market tasks are presented. Against their background the tasks of marketing in such institutions are outlined and the currently available set of marketing instruments at their disposal is discussed.

Open access
Marketing-Sales Interface and Organizational Competitiveness

Summary

This paper focuses on the effectiveness of marketing-sales interfaces in B2B firms. As the body of knowledge on this domain is scarce, there is a greater need to investigate the specific aspects of marketing-sales configurations in such firms. The objective of this paper is to expand existing knowledge regarding marketing-sales interfaces in B2B firms, in order to identify the effectiveness of each configuration. Based on quantitative data collected from marketing or sales managers of 98 B2B firms, the study identifies the most effective marketing-sales interface in terms of smooth relationships and enhanced performance. The implications of the study are discussed.

Open access
The Position of Marketing in a Contemporary Organization — Character of Changes

Summary

Knowledge from the area of marketing is evolving and what reflects this evolution are new marketing concepts formed in response to the challenges arising from the environment of companies. The main problem discussed in this article is the assessment of the character and scope of the changes in the role of marketing in a company in the context of adaptation to new conditions in the market environment, in particular, covering such phenomena as: rivals’ activities, consumers’ preferences, as well as technological changes and the globalization of markets. In the first part of the article an overview of classic solutions for the positioning of marketing in a company, described in literature concerning marketing is presented. In the second part an attempt was made to define the current role of marketing in a company from the perspective of the positioning of this function in the structure of a contemporary organization, as well as to define the tasks ahead of the marketing director (leader). The deliberations were based on secondary sources of information - marketing magazines and practical examples.

Open access
Success Factors and Limitations of Efficient Internal Communication

Summary

The article covers the key issues of internal communication within an organization. It highlights the benefits of implementation of transparent communication principles for a company. It identifies objectives and presents selected communication tools. In the article, also guidelines for carrying out research in the context of development of an internal communication strategy can be found. Selected research areas of the process of planning and implementation of strategic assumptions have been presented. Factors limiting effective implementation of an internal communication strategy have been discussed.

Open access
The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders

Summary

Constantly changing social-economic conditions are forcing Polish universities to change the orientation of their approach from focusing solely on educating to building relations with external stakeholders, the associated transfer of knowledge and continuous adaptation of offer to the needs of the labour market. An important element of this reorientation is establishing cooperation with entities which may be interested in exchange of information, access to latest research results, or which express the willingness to share knowledge in the process of teaching students. Actual cooperation between the sphere of science and economic practice is becoming a priority and the main determinant implicating the development of each of the sides. Taking the above into consideration, it becomes reasonable for universities to apply the concept of relational marketing. The assumptions of relational marketing perfectly respond to the new challenges ahead of scientific units. A university, assuming the role on an integrator should build a network of relations with entities from its environment such as: employees, opinion-forming units, schools and other universities, research-scientific units, business incubators, entities from the so-called third sector of the economy, media. These relations have to be based on trust, openness, readiness for changes, as well as on transfer of knowledge and technology, assuming common, long-term benefits for each of the involved sides.

Open access