In order to successfully meet the requirements of the knowledge-based economy, organizations turn more and more to the knowledge they possess, its application at the right time and in the right way, and all that with the aim to improve their business processes, achieve efficiency and quality in business and customer satisfaction. The topic of this research are organizations that strive for change and that rely on their knowledge and skills in order to become competitive, fast, and innovative, to create efficient knowledge to maximize their success, respond to the challenges of the knowledge-based economy and transform into a knowledge- based organization.
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