Communication as a Key Issue in the Care of Diabetes Mellitus

Open access

Abstract

The physician-patient communication has an essential role in establishing and supporting the relationship between these two partners. Moreover, modern medicine highlights the patient-centered approach. Publications assessing the impact of an efficient physicianpatient communication on medical care results in diseases such as diabetes and hypertension have revealed a positive correlation between patient’s satisfaction about the communication with the physician and values of blood pressure, glycated hemoglobin and pain intensity. Interventions needed in both doctors and patients for developing communication abilities were paid special attention in order to achieve an appropriate improvement in their communicative interaction during periodical appointments. In the field of diabetes mellitus, the medical challenge is to improve patients’ knowledge about medical care; this aim is achieved only by therapeutic education, using high-quality communication techniques.

1. Sarafoleanu D. Comunicarea interumană. In: Comunicare Voce-limbaj-artă-tehnologie. Sarafoleanu D (ed). Viața Medicală Românească, București, pp 9-24, 2013.

2. Duggan PS, Geller G, Cooper LA, Beach MC. The moral nature of patient-centeredness: is it "just the right thing to do"? Patient Educ Couns 62: 271-276, 2006.

3. Mead N, Bower P. Patient-centeredness: a conceptual framework and review of the empirical literature. Soc Sci Med 51: 1087-1110, 2000.

4. Pașca MD. Comunicarea medic-pacient. In: Comunicarea în relația medic-pacient. Pașca MD (ed). Editura University Press, Târgu-Mureş, pp 57-228, 2012.

5. Ha JF, Longnecker N. Doctor-patient communication: a review. Ochsner J 10: 38-43, 2010.

6. Jelphs K. Communication: soft skill, hard impact? Clinician in Management 14: 33-37, 2006.

7. Clever SL, Jin L, Levinson W, Meltzer DO. Does doctor-patient communication affect patient satisfaction with hospital care? Results of an analysis with a novel instrumental variable. Health Serv Res 43: 1505-1519, 2008.

8. Stevenson FA, Cox K, Britten N, Dundar Y. A systematic review of the research on communication between patients and health care professionals about medicines: the consequences for concordance. Health Expect 7: 235-245, 2004.

9. Post D. Building communication skills in primary care. Biofeedback 34: 134-136, 2006.

10. Cârstoiu C, Stroe M, Szekely A. Comunicarea medic-pacient. Știința întâlnește compasiunea. Audiobook. Editura Audiosfera, București, 2011.

11. Manning ML. Improving clinical communication through structured conversation. Nurs Econ 24: 268-271, 2006.

12. Breen GM, Wan TT, Zhang NJ, Marathe SS, Seblega BK, Paek SC. Improving doctor-patient communication: examining innovative modalities vis-a-vis effective patient-centric care management technology. J Med Syst 33: 155 162, 2009.

13. Diab P. Communication in diabetes management: overcoming the challenges. JEMDSA 17: 52-54, 2012.

14. Wensing M, Elwyn G, Edwards A, Vingerhoets E, Grol R. Deconstructing patient centered communication and uncovering shared decision making: an observational study. BMC Med Inform Decis Mak 2: 2, 2002.

15. Epstein RM, Franks P, Shields CG et al. Patient-centered communication and diagnostic testing. Ann Fam Med 3: 415-421, 2005.

16. Yuan C, Lai CWK, Chan LWC, Chow M, Law HKW, Ying M. The effect of diabetes self-management education on body weight, glycemic control, and other metabolic markers in patients with type 2 diabetes mellitus. J Diabetes Res 2014: 789761, 2014.

17. American Diabetes Association. Standards of Medical Care in Diabetes - 2015. Diabetes Care 38 [Suppl. 1]: S5-S7, 2015.

18. Piette JD, Schillinger D, Potter MB, Heisler M. Dimensions of patient-provider communication and diabetes self-care in an ethnically diverse population. J Gen Intern Med 18: 624-633, 2003.

19. Heisler M, Cole I, Weir D, Kerr EA, Hayward RA. Does physician communication influence older patients’ diabetes self-management and glycemic control? Results from the health and retirement study (HRS). J Gerontol A Biol Sci Med Sci 62: 1435-1442, 2007.

20. Healy SJ, Black D, Harris C, Lorenz A, Dungan KM. Inpatient diabetes education is associated with less frequent hospital readmission among patients with poor glycemic control. Diabetes Care 36: 2960-2967, 2013.

21. Parchman ML, Flannagan D, Ferrer RL, Matamoras M. Communication competence, self-care behaviors and glucose control in patients with type 2 diabetes. Patient Educ Couns 77: 55-59, 2009.

Romanian Journal of Diabetes Nutrition and Metabolic Diseases

The Journal of Romanian Society of Diabetes Nutrition and Metabolic Diseases

Journal Information


CiteScore 2017: 0.11

SCImago Journal Rank (SJR) 2017: 0.122
Source Normalized Impact per Paper (SNIP) 2017: 0.077

Metrics

All Time Past Year Past 30 Days
Abstract Views 0 0 0
Full Text Views 213 213 13
PDF Downloads 93 93 12