Reforming for Performance and Trust: Some Reflections

Open access

Bouckaert, Geert and John Halligan. 2008. Managing Performance, InternationalComparisons. London: Routledge.

Bouckaert, Geert, Geert Voets, Dries De Herdt. 2011. Local Government in the EU at a Glance: Survey Analysis. Working Paper SBOV, Leuven.

Christensen, T. and P. Lægreid. 2005. “Trust in Government: The Relative Importance of Service Satisfaction, Political Factors and Demography.” Public Performanceand Management Review 28 (4), 478-511.

Christensen, T., P. Lægreid and I. M. Stigen. 2006. “Performance Management and Public Sector Reform: The Norwegian Hospital Reform.” International PublicManagement Journal 9 (2), 1-27.

Fukuyama, F. 1995. Trust: The Social Virtues and the Creation of Prosperity. New York: Free Press.

Halligan, J. and G. Bouckaert. 2009. “Performance and Trust: Developmental Paths and Optional Directions.” In P. G. Roness and H. Sætren (eds). Change andContinuity in Public Sector Organizations: Essays in Honour of Per Lægreid. Bergen, Norway: Fagbokforlaget, 257-277.

Lewicki, Roy J. and Barbara Benedict Bunker. 1996. “Developing and Maintaining Trust in Work Relationships.” In Roderick M. Kramer and Tom R. Tyler (eds). Trust in Organisations: Frontiers of Theory and Research. Thousand Oaks, Ca.: Sage, 114-139.

Muthusamy, Senthil K. and Margaret A. White. 2005. “Learning and Knowledge Transfer in Strategic Alliances: A Social Exchange View.” Organization Studies 26, 415-441.

OECD. 2011a. The Call for Innovative and Open Government: An Overview of NationalInitiatives. Paris: OECD.

OECD. 2011b. Government at a Glance 2011. Paris: OECD.

OECD. 2005. Public Sector Reform: The Way Forward. Paris: OECD.

Pollitt, Christopher and Geert Bouckaert. 2011. Public Management Reform: AComparative Analysis of NPM, the Neo-Weberian State, and New Public Governance. 3rd expanded edn. Oxford: Oxford University Press.

Rousseau, Denise M., Sim B. Sitkin, Ronals S. Burt and Colin Camerer. 1998. “Introduction to Special Topic Forum. Not so Different aft er all: A Cross-Discipline View of Trust.” Academy of Management Review 23 (3), 393-404.

Sako, Mari. 1992. Prices, Quality and Trust: Inter-Firm Relations in Britain & Japan. Cambridge: Cambridge University Press.

Van de Walle, Steven. 2011. “NPM: Restoring the Public Trust through creating Distrust ?” In Tom Christensen and Per Lægreid (eds). The Ashgate ResearchCompanion to New Public Management. Farnham, Surrey: Ashgate, 309-320.

Van de Walle, Steven, Steven Van Roosbroek and Geert Bouckaert. 2005. StrengtheningTrust in Government: What Role for Government in the 21st Century:Annex: Data on trust in the public sector. Analytical annex prepared for the OECD meeting of the Public Governance Committee at ministerial level, Rotterdam, 27-28 November 2005. Paris: OECD. (also available in French).

Van Dooren, Wouter, Geert Bouckaert and John Halligan. 2010. Performance Managementin the Public Sector. London: Routledge.

Journal Information

CiteScore 2017: 0.60

SCImago Journal Rank (SJR) 2017: 0.234
Source Normalized Impact per Paper (SNIP) 2017: 0.285

Cited By


All Time Past Year Past 30 Days
Abstract Views 0 0 0
Full Text Views 184 184 15
PDF Downloads 83 83 17