Water supply performance evaluation of the public service of drinking water Case study: East of Algeria

Open access

Abstract

This article presents the results of a survey using a questionnaire conducted in Algeria, to evaluate the quality of public drinking water service, and at the same time the level of dissatisfaction / satisfaction of the subscribers. A statistical analysis of the data has been conducted on a representative sample of general population to identify weaknesses and strengths related to the current state of water management. The assessment of the quality of service, and the quality of water, as well as the price of water under the influence of the geographical distribution of the population was also studied.

The results of the statistical analyses show a wide variability regarding the level of dissatisfaction/satisfaction of the subscribers. In order to simplify the interpretation, we gathered the results in the form of classes and groups in such way that the cities appear on GIS mapping software, with their inhabitants’ degree of satisfaction.

Abdelbaki C. 2014. Modélisation d’un réseau d’AEP et contribution à sa gestion à l’aide d’un SIG-Cas du Groupement Urbain de Tlemcen [Modeling of a potable water supply network and contribution to its management using a GISCase of the Tlemcen Urban Group]. PhD thesis. Tlemcen, Algeria. University Abou Bakr Belkaid pp. 208.

Benzerra A., Cherrared M., Chocat B., Cherquiac F., Zekioukd T. 2012. Decision support for sustainable urban drainage system management: A case study of Jijel, Algeria. Journal of Environmental Management. Vol. 101 p. 46–53.

Blindu I. 2004. Outil d’aide au diagnostic du réseau d’eau potable pour la ville de Chisinau par analyse spatiale et temporelle des dysfonctionnements hydrauliques [Tool for the diagnosis of drinking water network for the city of Chisinau by spatial and temporal analysis of hydraulic malfunctions]. PhD Thesis. Saint-Etienne, France. National School of Mines pp. 263.

Boistard P. 1993. Qualité et prix des services publics de distribution d’eau potable. Approche d’un prix de la qualité de l’eau et de la desserte. Economies et finances [Quality and price of public water supply services. Approach to a price for water quality and service]. PhD Thesis. Paris. Ecole Nationale des Ponts et Chaussées pp. 448.

Boubou M. 2007. Contribution aux méthodes de classification non supervisée via des approches pré topologiques et d’agrégation d’opinions [Contribution to unsupervised classification methods via pre topological and opinion ion aggregation approaches]. PhD Thesis. Université Claude Bernard-Lyon I pp. 190.

Boukhari S., Djebbar Y., Amarchi H., Sohani A. 2017. Application of the analytic hierarchy process to sustainability of water supply and sanitation services: the case of Algeria. Water Science and Technology: Water Supply. Vol. 18. No. 4 p. 1282–1293.

Caloz R., Collet C. 2011. Analyse spatiale de l’information géographique [Spatial analysis of geographic information. PPUR Presses polytechniques]. Lausanne. PPUR Presses polytechniques. ISBN 978-2-88074-902-6 pp. 383.

Cartier J.-F. 2004. Enquête sur la consommation d’eau et la contamination environnementale à Saint-Augustin, Basse-Côte-Nord Baie-Comeau [Survey of Water Consumption and Environmental Contamination in Saint-Augustin, Lower North Shore. Baie-Comeau]. Agence de développement de réseau local de services de santé et de services sociaux de la Côte-Nord pp. 19.

Engelhardt H.T. 2000. The foundations of Christian bioethics. Taylor and Francis. ISBN 902651557X pp. 440.

Haidar H. 2006. Réhabilitation des réseaux d’eau potable : méthodologie d’analyse multicritère des patrimoines et des programmes de réhabilitation [Rehabilitation of drinking water networks : methodology for multi-criterion analysis of heritage and rehabilitation programs]. PhD Thesis. Lyon. L’Institut National des Sciences Appliquées pp. 227.

Haider H., Sadiq R., Tesfamariam S. 2016. Intra-utility performance management model (In-UPM) for the sustainability of small to medium sized water utilities: Conceptualization to development. Journal of Cleaner Production. Vol. 133 p. 777–794.

Huguenin J. 2013. Data Envelopment Analysis (DEA). Un guide pédagogique à l’intention des décideurs dans le secteur public [Data Envelopment Analysis (DEA). A curriculum guide for policy makers in the public sector. IDHEAP]. Lausanne. IDHEAP. ISBN 978-2-940390-56-4 pp. 88.

Lejars C., Canneva G. 2012. Durabilité des services d’eau et d’assainissement [Sustainability of water and sanitation services] [online]. [Access 20.03.2018]. Available at: https://eau3e.hypotheses.org/files/2009/10/presentation_etude_durabilite_gignac.pdf

Monfront L. 2007. Réseaux d’assainissement, gestion patrimoine et tuyaux en béton [Sanitation network, heritage management and concrete pipes]. The editions of CERIB. Vol. 108. ISSN 0249-6224 pp. 72.

Nafi A. 2006. La programmation pluriannuelle du renouvellement des réseaux d’eau potable [The multi-year programming for the renewal of drinking water networks]. PhD Thesis. Strasbourg. University of Louis Pasteur, UMR Cemagref-Engees en GSP, Strasbourg I, France pp. 232.

Journal of Water and Land Development

The Journal of Committee for Land Reclamation and Environmental Engineering in Agriculture of Polish Academy of Sciences and Institute of Technology and Life Sciences in Falenty

Journal Information


CiteScore 2017: 1.04

SCImago Journal Rank (SJR) 2017: 0.304
Source Normalized Impact per Paper (SNIP) 2017: 1.024

Ministry of Science and Higher Education: 14 points

Metrics

All Time Past Year Past 30 Days
Abstract Views 0 0 0
Full Text Views 1291 1291 774
PDF Downloads 56 56 21