Response Burden Management for Establishment Surveys at Four National Statistical Institutes

Open access

Abstract

Managing response burden is key to ensuring an ongoing and efficient supply of fit-forpurpose data. While statistical organizations use multi-faceted approaches to achieve this, response burden management has become an essential element of the strategy used by the U.S. Census Bureau, Statistics New Zealand, Statistics Canada, and Statistics Netherlands. Working in collaboration with respondents, with internal resources dedicated to provide customized approaches for large respondents and with other stakeholders (constituency representatives, associations, etc.) response burden management endeavors to minimize burden and educate stakeholders on the benefit of official statistics. The role continues to evolve with important initiatives regarding the compilation of burden metrics, improvements to existing tracking tools, and an expanded communication role.

Bavdazˇ, M. 2010. “Sources of Measurement Errors in Business Surveys.” Journal of Official Statistics 26: 25–42. Available at: http://www.jos.nu/Articles/abstract.asp?article=260025 (accessed June 2017).

Bavdazˇ, M., D. Giesen, S. Korenjak C ˇ erne, T. Löfgren, and V. Raymond-Blaess. 2015. “Response Burden in Official Business Surveys: Measurement and Reduction Practices of National Statistical Institutes.” Journal of Official Statistics 31: 559–588. Doi: http://dx.doi.org/10.1515/jos-2015-0035.

Berglund, F., G. Haraldsen, and O. Kleven. 2013. “Causes and Consequences of Actual and Perceived Response Burden Based on Norwegian Data.” In Comparative Report on Integration of Case Study Results Related to Response Burden and Motivation in Business Surveys, edited by D. Giesen,M. Bavdazˇ, and I. Bolko, 29–35. Deliverable 8.1, BLUE-ETS project. Available at: https://www.blue-ets.istat.it/fileadmin/deliverables/Deliverable8.1.pdf (accessed June 2017).

Born, A. 2016. “Harmonizing Financial Information from Businesses at Statistics Canada.” In Proceedings of the Fifth International Conference of Establishment Surveys, June 20–23, 2016. Geneva, Switzerland: American Statistical Association. Available at: http://ww2.amstat.org/meetings/ices/2016/proceedings/146_ices15Final00226.pdf (accessed June 2017).

Brady, C. 2016. “Respondent Outreach Practices at the U.S. Census Bureau.” In Proceedings of the Fifth International Conference of Establishment Surveys, June 20–23, 2016. Geneva, Switzerland: American Statistical Association. Available at: http://ww2.amstat.org/meetings/ices/2016/proceedings/095_ices15Abstract00246.pdf (accessed June 2017).

Brown, P. 2016. “Respondent Advocacy at Statistics New Zealand.” In Proceedings of the Fifth International Conference of Establishment Surveys, June 20–23, 2016. Geneva, Switzerland: American Statistical Association. Available at: http://ww2.amstat.org/meetings/ices/2016/proceedings/Paul%20Brown.pdf (accessed June 2017).

Brummelen, M. van, and A. Vaasen-Otten. 2010. “Changes in the Administrative Sources Used by the Dutch Business Register.” Paper presented at the 22nd Meeting of the Wiesbaden Group on Business Registers – International Roundtable on Business Survey Frames. Tallinn, Estonia, 27–30 September 2010. Available at: www.stat.ee/dokumendid/47281 (accessed June 2017).

Buiten, G., R. van den Boom, M. Roos, and G. Snijkers. 2016. “Issues in Automated Financial Data Collection in the Netherlands.” In Proceedings of the Fifth International Conference of Establishment Surveys, June 20–23, 2016. Geneva, Switzerland: American Statistical Association. Available at: http://ww2.amstat.org/meetings/ices/2016/proceedings/148_ices15Final00209.pdf (accessed June 2017).

Commonwealth of Australia. 2014. The Australian Government Guide to Regulation. Department of the Prime Minister and Cabinet. Available at: https://www.cuttingredtape.gov.au/sites/default/files/files/Australian_Government_Guide_to_Regulation.pdf (accessed June 2017).

Dale, T. and G. Haraldsen (Eds.). 2007. Handbook for Monitoring and Evaluating Business Survey Response Burdens. European Commission, Eurostat. Available at: http://ec.europa.eu/eurostat/documents/64157/4374310/12-HANDBOOK-FORMONITORING-AND-EVALUATING-BUSINESS-SURVEY-RESONSE-BURDEN.pdf (accessed June 2017).

European Commission. 2011. European Statistics Code of Practice for the National and Community Statistical Authorities. Adopted by the European Statistical System Committee, September 28, 2011. Available at: http://ec.europa.eu/eurostat/documents/3859598/5921861/KS-32-11-955-EN.PDF/5fa1ebc6-90bb-43fa-888f-dde032471e15 (accessed June 2017).

European Commission. 2015a. Better Regulation for Better Results – An EU Agenda. Strasbourg, 19.5.2015 COM(2015) 215 final. Available at: http://ec.europa.eu/smart-regulation/better_regulation/documents/com_2015_215_en.pdf (accessed June 2017).

European Commission. 2015b. Regulatory Fitness and Performance Programme (REFIT) State of Play and Outlook “REFIT Scoreboard”. Strasbourg, 19.5.2015 SWD(2015) 110 final. Accompanying the document Better Regulation for Better Results – An EU Agenda. Available at: http://ec.europa.eu/smart-regulation/better_regulation/documents/swd_2015_110_en.pdf (accessed June 2017).

Giesen, D. 2012. “Exploring Causes and Effects of Perceived Response Burden.” In Proceedings of the Fourth International Conference of Establishment Surveys, June 11–14. 2012. Montréal, Canada: American Statistical Association. Available at: https://ww2.amstat.org/meetings/ices/2012/papers/302171.pdf (accessed June 2017).

Giesen, D. and G. Snijkers. 2011. “Communication Strategies.” In Response Burden Measurement and Reduction in Official Business Statistics. A Literature Review of National Statistical Institutes’ Practices and Experiences, edited by D. Giesen and V. Raymond-Blaess 50–64. Deliverable 2.1, BLUE-ETS project. Available at: https://www.blue-ets.istat.it/fileadmin/deliverables/Deliverable2.1.pdf (accessed June 2017).

Giesen, D. and A. Vaasen-Otten. 2016. “Response Burden Management for Business Surveys at Statistics Netherlands.” In Proceedings of the Fifth International Conference of Establishment Surveys, June 20–23, 2016. Geneva, Switzerland: American Statistical Association. Available at: http://ww2.amstat.org/meetings/ices/2016/proceedings/096_ices15Final00082.pdf (accessed June 2017).

Haraldsen, G., J. Jones, D. Giesen, and L. Zhang. 2013. “Understanding and Coping with Response Burden.” In Designing and Conducting Business Surveys, edited by G. Snijkers, G. Haraldsen, J. Jones, and D. Willimack, 219–251. Wiley: Hoboken, New Jersey. Doi: http://dx.doi.org/10.1002/9781118447895.ch06.

Hedlin, D., T. Dale, G. Haraldsen, and J. Jones. 2005. Developing Methods for Assessing Perceived Response Burden. Research report. Stockholm: Statistics Sweden, Oslo: Statistics Norway, and London: Office for National Statistics. Available at: http://ec.europa.eu/eurostat/documents/64157/4374310/10-DEVELOPING-METHODS-FORASSESSING-PERCEIVED-RESPONSE-BURDEN.pdf/1900efc8-1a07-4482-b3c9-be88ee71df3b (accessed June 2017).

Jones, J. 2012. “Response Burden: Introductory Overview Lecture.” In Proceedings of the Fourth International Conference on Establishment Surveys (ICES-4), Montreal, Canada, June 11–14, 2012. Available at: http://www.amstat.org/meetings/ices/2012/papers/302289.pdf (accessed June 2017).

Lorenc, B., M. Bavdazˇ, D. Giesen, R. Seljak, and V. Torres van Grinsven. 2012. “Businesses as Users of Official Statistics.” In Proceedings of the Fourth International Conference on Establishment Surveys (ICES-4), Montreal, Canada, June 11–14, 2012. Available at: http://www.amstat.org/meetings/ices/2012/papers/302173.pdf (accessed June 2017).

Lorenc, B., W. Kloek, L. Abrahamson, and S. Eckman. 2013. “An Analysis of Business Response Burden and Response Behaviour Using a Register of Data Provision.” In Proceedings of the NTTS – Conferences on New Techniques and Technologies for Statistics. Brussels, 5–7 March 2013. Available at: https://ec.europa.eu/eurostat/cros/system/files/NTTS2013fullPaper_121.pdf (accessed June 2017).

McCarthy, J.S., D.G. Beckler, and S.M. Qualey. 2006. “An Analysis of the Relationship Between Survey Burden and Nonresponse: If We Bother Them More, Are They Less Cooperative?” Journal of Official Statistics 22: 97–112. Available at: http://www.jos.nu/Articles/abstract.asp?article=221097 (accessed June 2017).

Rainer, N. 2008. “Measuring response burden under EU-context: Some principles for a management tool at the EU-level.” Paper presented at the 94th Directors-General of the National Statistical Institutes (DGINS) Conference. Vilnius, September 25–26, 2008. Available at: http://ec.europa.eu/eurostat/documents/1001617/4411693/O-2-AUSTRIA-MEASURING.pdf (accessed June 2017).

Seens, D. 2013. SME Regulatory Compliance Cost Report September 2013. Results from the 2011 Statistics Canada Survey of Regulatory Compliance Costs. Statistics Canada: Ottawa. Available at: http://www.reducingpaperburden.gc.ca/eic/site/pbri-iafp.nsf/vwapj/09-2013_eng.pdf/$file/09-2013_eng.pdf (accessed June 2017).

Smeets, M. and H.J. Boonstra. 2017. “Sample Coordination of Business Surveys at Statistics Netherlands.” Paper presented at the European Establishment Statistics Workshop EESW 2017, August 30–September 1, 2017, Southampton, UK. Available at: https://statswiki.unece.org/display/ENBES/EESW17þProgramme?preview=/132219391/142442854/EESW17PaperMJESmeets.pdf (accessed October 2017).

Snijkers, G. and J. Jones. 2013. “Business Survey Communication.” In Designing and Conducting Business Surveys, edited by G. Snijkers, G. Haraldsen, J. Jones, and D. Willimack, 359–430. Wiley: Hoboken, New Jersey. Doi: https://doi.org/10.1002/9781118447895.ch09.

United Nations. 2014. Fundamental Principles of Official Statistics. Available at: http://unstats.un.org/unsd/dnss/gp/FP-New-E.pdf (accessed June 2017).

U.S. Paperwork Reduction Act of 1995 (1980). United States Federal Law. Title 44, Section 35, United States Code. U.S. Government Printing Office, Washington, D.C. Available at: https://www.gpo.gov/fdsys/pkg/STATUTE-109/pdf/STATUTE-109-Pg163.pdf (accessed June 2017).

Vella, M. 2016. “Business Respondent Advocacy at Statistics Canada: Where We’ve Been and Where We’re Going?” Proceedings of the Fifth International Conference of Establishment Surveys, June 20–23, 2016. Geneva, Switzerland: American Statistical Association. Available at: http://ww2.amstat.org/meetings/ices/2016/proceedings/097_ices15Final00301.pdf (accessed June 2017).

Vennix, K. 2012. “The Treatment of Large Enterprise Groups Within Statistics Netherlands.” In Proceedings of the Fourth International Conference on Establishment Surveys (ICES-IV), June 11–14, 2012, Montreal, Canada, 871–880. Alexandria, VA: American Statistical Association. Available at: http://www.amstat.org/meetings/ices/2012/papers/301992.pdf (accessed June 2017).

Willeboordse, A. 1997. “Minimizing Response Burden.” In Handbook on Design and Implementation of Business Surveys, edited by A. Willeboordse, 111–118. Luxembourg: Eurostat. Available at: http://ec.europa.eu/eurostat/ramon/statmanuals/files/Handbook%20on%20surveys.pdf (accessed June 2017).

Zwijnenburg, J. 2012. “Redesign of the System of Economic Statistics in the Netherlands.” Paper presented at the European Conference on Quality in Official Statistics Q2012, 8 May – 1 June 2012, Athens, Greece. Available at: http://www.q2012.gr/articlefiles/sessions/14.2_Jorrit%20Zwijnenburg_Redesign%20of%20economic%20statistics.pdf (accessed June 2017).

Journal of Official Statistics

The Journal of Statistics Sweden

Journal Information


IMPACT FACTOR 2017: 0.662
5-year IMPACT FACTOR: 1.113

CiteScore 2017: 0.74

SCImago Journal Rank (SJR) 2017: 1.158
Source Normalized Impact per Paper (SNIP) 2017: 0.860

Metrics

All Time Past Year Past 30 Days
Abstract Views 0 0 0
Full Text Views 267 267 33
PDF Downloads 155 155 31