Is Sustainable Development an Issue for Quality Management?

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Abstract

In recent years, sustainable development strategy for enterprises has become an important issue around the globe. This requires the organization to review its current systems to improve the overall triple bottom-line performance (i.e. economic, environmental, and social). Rising to these challenges requires transforming management system towards sustainable management. Assuming quality management (QM) impact on organisations will continue, what types of QM-based improvement initiatives will develop in the future to meet the anticipated organizational and market changes?

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